What to do When Death Occurs

What to do When Death Occurs.

When someone we care about dies, whether the death is expected or unexpected, we find ourselves unprepared. The following are some guidelines as to the steps that need to be taken when a loved one dies. We have also included some suggestions on how to help a grieving friend.

Regardless of time or place, simply contact us. At this time, we will need to get some information from you, such as:

  • The name of the deceased
  • The place of death
  • Your name and relationship to the deceased
  • A phone number where you can be reached

We will set up an appointment time that is convenient for you and your family members to either come to the funeral home or have us come to your home to discuss the funeral arrangements.

Death at Home

When someone dies at home and was not a hospice patient, call us. We will then notify the local police department. The police department has to be called in order to make out a report for the medical examiner or coroner.

Death of a Person in Hospice

When a person dies at home and is a hospice patient, the family may call us and the hospice nurse, or wait for the hospice nurse to arrive and then call us. Prior to this time, the hospice nurse needs to pronounce the person deceased and receive a doctor’s approval of the death. The police department does not need to be notified.

Death in a Hospital

When someone dies in the Emergency Room or was a patient in the hospital, it is wise to call us. Some healthcare facilities will call on behalf of the family, but many times it is the responsibility of the family to notify us.

Death in a Nursing Home

Call us and we will make arrangements with the nursing home to transport your loved one to the funeral home. If you are not at the nursing home at the time of death, leave instructions with the nursing home to call us in the event of death.

Death Out-Of-State

When a person dies outside of Minnesota, call us first and we will make arrangements to have your loved one transported back to Minnesota for the funeral services. Only one call to us is needed. We will handle all the details for transportation and filing of the death certificate (required prior to shipping of the remains). If you call another funeral home first, unnecessary extra expenses are incurred.

What to Expect When You Arrive at the Funeral Home

We at Carroll Funeral Home will then guide you through the entire arrangement process, explaining how you can create a memorable personal funeral. This is not a one-way conversation; we want to hear your ideas and desires, and use them as the foundation for the arrangement process.

This process may include:

  • Preparing and filing the official death certificate
  • Scheduling the location, date and time of services or events
  • Selecting a casket, urn or other items
  • Preparing an obituary notice
  • Scheduling vehicles
  • Selecting pallbearers

    You may also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.

    We’d like you to bring any photos, a favorite song, or memorabilia so that you can better discuss with us how you would like your loved one to be remembered. Having these things, and knowing their favorite song or favorite gathering place – even their favorite activity – will help us create a truly fitting memorial service.

    The following checklist will help you remember what information about the decedent and items will be needed when meeting with a funeral arranger.

  • Full legal name
  • Home address
  • Social Security number
  • Date of birth
  • Place of birth
  • Father's name
  • Mother's maiden name
  • Veteran's discharge papers (DD-214)
  • Highest education
  • Occupation
  • Place of burial
  • Clergy name and phone number
  • Survivors (name and relationship)
  • Insurance policies
  • *Recent Photograph
  • *Glasses (if you would like them to be worn)
  • *Clothes for deceased to wear, including undergarments
  • *Stockings or socks and/or booties (shoes are optional)
  • *Jewelry
  • *Religious items (rosary, cross, or bible) if so desired.
    *If these items are not available, it is not necessary that you bring these to the funeral home for the arrangement conference. All these items can be brought at a later time.

  • © Carroll Funeral Home 2010 - 2018